THE CLIENT CARE PLAN
SET IT UP ONCE.
THEN LET
SOMEONE LOOK
AFTER IT.
The Client Care Plan keeps your enquiries answered, booked and followed up, so good leads don't secretly slip away while you're busy doing the work you're great at. Let's have a relaxed chat, no sales pitch, and lets see if I can support you.
The first 24 hours, looked after
MOMENT 1
An instant reply that sounds like you.
MOMENT 2
One line on what happens next.
MOMENT 3
A calendar link with a reason to book.
MOMENT 4
A gentle nudge if they've gone quiet.
MOMENT 5
A personal note to anyone who feels like a great fit.
SOUND FAMILIAR?
You're excellent at what you do.
The stuff around it just hasn't caught up.
Replying to enquiries, getting people booked in and following up when they go quiet tends to live in your head, your inbox and a few half-finished tools.
Enquiries wait longer than you'd like
Someone says "let me think about it" and you never hear from them again
You're not sure what's working, or what's secretly broken
Nothing's wrong with you. It just hasn't grown up alongside your business yet.
WHAT IT IS
A SIMPLE ENQUIRY SYSTEM, WITH ME
KEEPING AN EYE ON IT
I set up the first 24 hours after someone enquires, so it feels warm and polished from the first minute. It's built with your logo, colours and fonts, so it looks and feels like your business.
An instant reply
Goes out straight away and sounds like you.
A self-booking calendar
With a confirmation and reminders, so people can book without the back and forth.
A gentle nudge
For anyone who's gone quiet, so good leads don't fade away.
One simple view
Of where every enquiry is up to.
Ready-to-use templates
Written messages, so you're never starting from a blank page.
THE CARE PART
THEN I LOOK AFTER IT.
EVERY MONTH.
Systems drift. A link breaks, a reminder goes stale, a few enquiries stall and nobody notices.
That's where the care comes in.
- A one-page monthly report with a short video walkthrough
- A list of anyone who's gone quiet, so you know who to nudge
- One improvement each month, so it keeps getting better
- Priority support, with a reply within one business day
- A quarterly system check with a 30-minute strategy chat
EARLY-BIRD BONUS
THE RESOURCE VAULT
For my first few Client Care Plan clients, I'm adding a vault of ready-to-use templates for enquiry replies, follow-up messages, and thank you notes. So you're never staring at a blank page when someone goes quiet.
Limited to my first few clients.
AUTOMATE THE ADMIN. KEEP THE
RELATIONSHIP.
The system handles the repetitive bits.
You still show up for the human bits, because that's what people are paying for.
I'm not here to automate the personality out of your business.
WHO IT'S FOR
THIS IS PROBABLY FOR YOU IF...
You’re an expert-led service business owner (think creatives, consultants, coaches, agencies, speakers, and other specialists) who:
Sells premium or bespoke services
Knows the enquiry-to-booking process could be smoother, but isn't sure where to start
Would like something a little outside the box to match your style
Wants a professional experience that matches the quality of the work
Would love someone to look at the whole picture and make the business easier to run
QUESTIONS I GET ASKED
Is this a software subscription?
Yes and no. Only if it’s needed. It is a managed service, either in your GoHighLevel platform, or I can look this for you too.
As the Care Plan package is designed around GoHIghLevel platform. I can either use your own account if you already have one, or I can get you signed up and look after it all for you so there’s nothing separate to buy or learn.
Do I need to be tech-savvy?
Not at all. The entire point of the Client Care Plan is to take the technical setup and ongoing admin off your plate so you can focus on client work.
Is it a bot?
No. While automated replies and links trigger instantly, everything is set up, monitored, and personally checked by me to ensure messages sound natural and warm. My aim is for it to still feel human but an efficient human.
What's included?
A customised enquiry system (instant reply, self-booking calendar, gentle nudges/reminders, central view, ready-to-use templates) plus monthly care support: monthly reports, lead check-ins, one improvement every month, priority support, and quarterly strategy checks.
Is there a minimum term?
No long-term contracts. But to get started, a minimum of 12 weeks is best. From there it runs on a simple month-to-month basis, so you can cancel or adjust whenever you need.
What if I need more than this?
Yes, this is common. If your business requires extra integrations, specialised workflows, or deeper operations support, we can easily tailor an expanded plan during our chat.
How much does it cost?
It’s a monthly plan with a one-off setup. We’ll go through the details in our chat once I know what your business actually needs.
What happens on the chat?
A relaxed 20-30 minute conversation about how you currently handle enquiries, where things get stuck, and whether the Client Care Plan is a good fit. No pressure and no sales pitch.
ABOUT ME
HI, I'M CORRINA
I'm an Operations Partner, and I've spent seven years in my own business helping service-based business owners get the backend of their business sorted.
From identifying operational gaps to fixing systems, improving customer journeys, and connecting the tools behind the scenes, I help business owners spend less time managing the mess and more time crafting and doing the work they love.
Practical operational thinking. Connected systems. Better customer experiences.
LET'S HAVE A CHAT
Tell me a little about how enquiries work in your business right now. We'll work out together whether the Client Care Plan is the right fit, and if it isn't, I'll tell you.
no pitch, no pressure, just a chat.
"The doorway to a business that runs."
open door business solutions
Operations Partner ▪ Gold Coast, Australia
SITE
LEGAL
ABN: 99 353 927 917
FOLLOW ME
Copyright 2026 Open Door Business Solutions. All Rights Reserved.